Privacy Policies & Terms and Conditions

Ownership of Site
The portal, Cocoon.Salon(“Website”), the mobile application ‘Cocoon Salon’ (“App”), the services stores ‘Cocoon Salon’ except Franchised stores using our brand name ‘Cocoon Salon’ (collectively “Platform”) is managed and operated by (“SIA Holdings”), a partnership company incorporated under Indian Partnership Act, 1932. SIA Holdings enables services, sale, and purchase of a diverse range of products listed on the Platform from time to time (“Services”).
If you believe that any inaccurate or inappropriate information has been obtained or disseminated through your use of the Site, please contact Cocoon immediately.

At Cocoon Salon (Cocoon) we recognize that privacy is important. This Policy applies to all of the products, services, social media, mobile apps, and websites offered by Cocoon or its subsidiaries or affiliated companies (collectively, Cocoon’s “services”).

Agreement to Terms of Use

These Terms and Conditions of Use (the “Terms of Use”) apply to the Apple web site located at www.cocoon.salon and all associated sites linked to www.cocoon.salon by Cocoon, its subsidiaries and affiliates, including Cocoon sites around the world (collectively, the “Site”). The Site is the property of Cocoon Salon (“Cocoon”) and its licensors. BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE. Cocoon reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to check these Terms of Use periodically for changes. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes. As long as you comply with these Terms of Use, Apple grants you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Site.

INFORMATION COLLECTED
When you sign up for Cocoon’s services or buy Cocoon’s products at www.cocoon.salon (the “Site”) or our affiliated sites, Cocoon collects and retains certain personal information. Cocoon receives and stores any information you enter on the Site or give to Cocoon in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of Cocoon’s services and products. Cocoon uses the information that you provide for such purposes as responding to your requests, customizing future services and products for you, improving Cocoon’s services and products, and communicating with you.
You will find a button in the bottom left corner of many of the pages of Cocoon’s software solution. Clicking this button will begin the recording of all actions performed by you in the software solution. You can choose not to use this recording feature but if used you acknowledge that all such data would be transmitted to Cocoon including Cocoon’s employees who are providing support services to you. Cocoon shall not be liable for any confidential information shared with its employees by you through the use of this feature. You acknowledge that you will not have any access to any of the recordings that you create and share with Cocoon.

This information is collected in several ways. For example, if you sign up for Cocoon’s services or buy its products, the Site will collect certain personal information required to make the purchase. If you sign up for Cocoon’s services Cocoon collects all the personal information necessary to provide you with the services purchased.

If you believe that any inaccurate or inappropriate information has been obtained or disseminated through your use of the Site, please contact Cocoon immediately.

INFORMATION SHARING
Cocoon only shares personal information with other companies or individuals outside of Cocoon in the following limited circumstances:
1. Cocoon has your consent.

2. Cocoon provides such information to our subsidiaries, affiliated companies, or other trusted businesses or persons for the purpose of processing personal information on Cocoon’s behalf. Cocoon requires that these parties agree to process such information based on Cocoon’s instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

3. Cocoon has a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process, or enforceable governmental request, (b) enforce applicable provisions of the Terms of Use Agreement, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against imminent harm to the rights, property or safety of Cocoon, its users or the public as required or permitted by law.

4. If Cocoon becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, Cocoon may provide notice before personal information is transferred and becomes subject to a different privacy policy.

5. Cocoon may share with third parties certain pieces of aggregated, nonpersonal information, such as but not limited to the number of users who clicked on an advertisement on the Site, the number of users that clicked on any page within the Site or aggregated business performance data across a geographical region.

Please contact Cocoon through our website for any additional questions about the management or use of personal data.

SECURITY OF INFORMATION
Cocoon takes all appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of Cocoon’s data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where Cocoon stores personal data.

Cocoon restricts access to personal information to Cocoon employees, contractors, and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution if they fail to meet these obligations.

ACCESSING AND UPDATING PERSONAL INFORMATION
When you use Cocoon services, Cocoon makes a good faith effort to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. Cocoon asks individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case, where Cocoon provides information access and correction, Cocoon performs this service free of charge, except if doing so would require a disproportionate effort.

COOKIES
Cookies are alphanumeric identifiers that Cocoon transfers to your computer’s hard drive through your Web browser to enable Cocoon’s systems to recognize your browser to provide the various features available on the Site.

The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the Website of its manufacturer. However, because cookies allow you to take advantage of many of Cocoon’s essential features that otherwise would not be available, Cocoon recommends that you leave them turned on.

CHANGES TO THIS POLICY
Please note that this Privacy Policy may change from time to time. Cocoon will not reduce your rights under this Policy without your explicit consent, and Cocoon expects most such changes will be minor. Regardless, Cocoon will post any Policy changes on this page and, if the changes are significant, Cocoon may provide a more prominent notice (including, for certain services, email notification of Policy changes). Each version of this Policy will be identified at the top of the page by its effective date.

If you have any additional questions or concerns about this Policy, please feel free to contact Cocoon any time through this website.